Overview of CSPDCL Electricity Bill Payment

Chhattisgarh State Power Distribution Company Limited (CSPDCL) is responsible for the distribution of electricity to consumers across Chhattisgarh. To ensure convenience, CSPDCL provides multiple avenues for bill payment, with a strong emphasis on digital methods.

These services aim to make the payment process seamless, reduce physical visits, and offer instant confirmation.

Key Information Needed for Payment:

To pay your electricity bill, you will primarily need your **Business Partner Number (BP Number)**. This is a unique 10-digit customer identifier found on your electricity bill.

Online Electricity Bill Payment Methods (Recommended)

1. Via Official CSPDCL Website:

This is the most direct and reliable method.

1. Visit the CSPDCL Official Website: Go to https://cspdcl.co.in/cseb/(S(r4yfwejc4zpb1gwb5dqyusku))/frmOnlineBillPayment.aspx (or navigate via the main CSPDCL portal and look for "Online Bill Payment").
2. Enter BP Number: On the bill payment page, enter your 10-digit Business Partner (BP) Number.
3. Fetch Bill Details: The system will display your current bill amount, due date, and other relevant details.
4. Choose Payment Mode: Select your preferred payment method from the available options:
   • Net Banking (from various banks)
   • Debit Card
   • Credit Card
   • UPI (Unified Payments Interface)
5. Complete Payment: Follow the on-screen instructions to complete the transaction securely.
6. Confirmation: Upon successful payment, you will receive an instant confirmation message on the screen, via SMS, and/or email. You can also download the payment receipt.

2. Via CSPDCL's "Mor Bijlee" Mobile App:

CSPDCL has its own official mobile application for Android users, called " ""(CSPDCL Mor Bijlee)," which offers a range of services including bill payment.

1. Download the App: Download " ""(CSPDCL Mor Bijlee)" from the Google Play Store.
2. Register/Login: Register as a new user or log in with your credentials (often linked to your BP number and mobile number).
3. Select Bill Payment: Navigate to the "Bill Payment" or " " section.
4. Enter BP Number: Enter your BP number. The app will fetch your bill details.
5. Proceed to Pay: Choose your payment method (UPI, Debit Card, Credit Card, Net Banking) and complete the payment.
6. Confirmation: Receive instant confirmation and access to your payment history.

The app also allows you to view your latest monthly bill, consumption patterns, tariff details, lodge complaints, apply for new connections, and more.

3. Via Popular Digital Wallets & Payment Apps:

Many popular payment platforms support CSPDCL bill payments via Bharat Bill Payment System (BBPS).

• Google Pay, PhonePe, Paytm, Amazon Pay, Freecharge, Mobikwik, Bajaj Finserv, etc.

The general steps for these apps are:

1. Open your preferred payment app.
2. Go to the "Electricity Bill Payment" or "Bill Payments" section.
3. Select "Chhattisgarh" as the state and "Chhattisgarh State Power Distribution Co. Ltd. (CSPDCL)" as the electricity board.
4. Enter your 10-digit BP Number.
5. The app will fetch your bill details.
6. Proceed to make the payment using your preferred method (UPI, linked bank account, wallet balance, debit/credit card).
7. Receive instant confirmation within the app and via SMS/email.

4. Via Net Banking (Direct Bank Portals):

Some banks also allow direct electricity bill payments through their net banking portals. Look for "Bill Pay" or "Utility Payments" and select CSPDCL.

5. RTGS/NEFT Payment:

CSPDCL also provides details for RTGS/NEFT payments for consumers, especially for larger amounts. Details for this are usually available on the official CSPDCL website under "Bill Payment Services" -> "RTGS/NEFT Payment."

Offline Electricity Bill Payment Methods

For those who prefer or require offline payment options:

• Cash/Cheque at Collection Centers:
  • Visit any designated CSPDCL Bill Collection Counter at their offices.
  • Pay at Common Service Centres (CSCs) or Pay Point Centres.
  • Drop cheques at designated drop boxes.
• Any Time Payment (ATP) Machines: CSPDCL has installed ATP kiosks at various locations where you can pay your bill using cash or card. You can find the nearest ATP machine on the CSPDCL website.

Checking Bill Amount and Downloading Bill/Receipt

1. Check Bill Amount Online:

• You can check your current bill amount on the CSPDCL website or the "Mor Bijlee" app by entering your BP number.
• Many third-party payment apps also allow you to "Fetch Bill" to view the amount before payment.

2. Download Electricity Bill Copy:

• CSPDCL Website: Log in to your consumer account on the CSPDCL website. Navigate to "My Bills" or "Download Bills," enter your BP number, name, address, and select the month to view and download.
• Mor Bijlee App: The app typically allows you to view and download your latest monthly bills.
• Third-Party Apps: Some apps (e.g., Bajaj Finserv) also allow you to view and download your bills.

3. Download Payment Receipt:

• CSPDCL Website: On the CSPDCL website, look for "Online Payment Receipt" under "Bill Payment Services." Enter your BP number to download receipts for past online payments.
• Payment Apps: The payment confirmation on most apps serves as a digital receipt, and you can usually find past transaction details in your app's history.

CSPDCL Customer Care and Support

For any queries, complaints, or assistance related to your electricity bill or connection:

• CSPDCL Toll-Free Helpline: 1912 (24x7 service)
• Another Toll-Free Number: 1800-233-4687
• Customer Care Number: 0771-2574166 (For specific complaints)
• Email: webadmin@cseb.gov.in (Check official website for updated email IDs)
• Website: Visit the CSPDCL official website (https://www.cspdcl.co.in/) for detailed contact information, grievance redressal forums, and other services.
• Online Grievance: CSPDCL also has an "Apply Grievances Online" section on its portal.

For the most accurate and up-to-date information, always refer to the official CSPDCL website.