Jammu & Kashmir Police Online Services
A guide to filing online police complaints, lost reports, and e-FIR in Jammu & Kashmir.
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Overview of J&K Police Online Services
The **Jammu & Kashmir Police** provides a number of citizen-centric services through its official website and the Citizen Portal. These online services are designed to make reporting a crime or a lost article more convenient and accessible to the public.
How to File an e-FIR & Complaint
An e-FIR (First Information Report) can be filed for certain types of offenses, such as vehicle or mobile phone theft where the accused is unknown. For other general complaints, you can use the online complaint lodging system.
Step-by-Step Guide
- Visit the Portal: Go to the official J&K Police Citizen Services portal.
- Register/Login: If you are a new user, you must register your details. Existing users can log in directly.
- Choose the Service: Select 'e-FIR' for relevant offenses or 'Online Complaint' for other issues.
- Fill the Form: Enter the required details accurately, including the time, date, and place of the incident, along with a brief description.
- Submit and Receive: After submitting, you will receive a unique acknowledgment number. You can use this number to track the status of your e-FIR or complaint.
How to File a Lost Report (e-Lost)
An e-Lost report is used for reporting lost documents or personal belongings. It is not an FIR and is typically used for obtaining duplicate copies of lost items like an Aadhaar Card, PAN Card, or a mobile phone.
Step-by-Step Guide
- Visit the Portal: Go to the **J&K Police Citizen Portal** and find the 'Lost Report' section.
- Enter Your Details: Fill in your personal information, a description of the lost item, and the date and place of loss.
- Submit and Print: Once you submit the report, an auto-generated PDF with an acknowledgment number will be available for download. This document serves as proof of your report.
Other Key Services
The J&K Police portal also offers a variety of other online services for public convenience:
- Online Police Clearance Certificate (PCC) Application.
- Status Tracking for FIRs and Complaints.
- Online Character Verification Reports.
- Information on Missing Persons.
Official Portals & Links
Use the following links to access the official online services for police in Jammu & Kashmir.
- J&K Police Official Website: jkpolice.gov.in
- J&K Police Citizen Services Portal: jkpolice.gov.in/citizen_services