Introduction to Electricity Bill Payment in Karnataka

The state of Karnataka is powered by several Electricity Supply Companies (ESCOMs), each catering to specific geographical regions. To enhance consumer convenience, all major ESCOMs in Karnataka offer robust online platforms for bill viewing, payment, and other related services. This digitalization eliminates the need for physical visits to payment centers, saving time and effort for millions of consumers.

Below is a guide to online bill payment for the five main ESCOMs: BESCOM, HESCOM, GESCOM, MESCOM, and CESC.

General Online Bill Payment Process

While each ESCOM has its dedicated portal, the general steps for online electricity bill payment are similar across all of them:

1. Identify Your ESCOM: Determine which ESCOM supplies electricity to your area (e.g., BESCOM for Bengaluru, HESCOM for Hubballi region, etc.). Your electricity bill will clearly state your ESCOM.
2. Visit the Official Portal: Navigate to the official website of your respective ESCOM (links provided below).
3. Locate "Quick Pay" or "Online Payment": Most ESCOM websites have a prominent "Quick Pay" or "Online Payment" section on their homepage, which allows payment without registration/login. Alternatively, registered users can log in to their accounts for more features like bill history.
4. Enter Consumer/Account ID: You will need to enter your unique Consumer ID, Account ID, or RR Number (Revenue Register Number). This number is clearly printed on your physical electricity bill. Ensure you enter it correctly.
5. View Bill Details: After entering your ID, the system will fetch your current bill details, including the due amount and due date. Verify these details carefully.
6. Select Payment Method: Choose your preferred payment method from the available options:
   • Debit Card
   • Credit Card
   • Net Banking (from various banks)
   • UPI (Unified Payments Interface)
   • Digital Wallets (e.g., Paytm, Google Pay, PhonePe, Freecharge - these are third-party platforms that integrate with ESCOMs)
7. Complete Payment: Follow the on-screen instructions to complete the payment. You may need to enter OTPs or banking credentials.
8. Confirmation: Upon successful payment, you will receive a confirmation message on the screen, and often via SMS and/or email. It's advisable to download or take a screenshot of the payment receipt for your records.

Some third-party payment platforms (like Paytm, PhonePe, Google Pay, Freecharge) also facilitate electricity bill payments for all Karnataka ESCOMs. While convenient, it is generally recommended to use the official ESCOM portals for direct and secure transactions.

Specific ESCOM Online Payment Portals & Features

1. BESCOM (Bangalore Electricity Supply Company Limited)

Serves Bengaluru and surrounding districts. BESCOM is one of the largest ESCOMs in India.

• Official Payment Portal: BESCOM Quick Payment or BESCOM Official Website
• Key Features: Quick Pay (without login), Registered User login, View/Download Bill History, New Connection Application Status, Name Change requests, Tariff Change, Load Enhancement/Reduction.
• Mobile App: BESCOM Mithra App (available on Android & iOS) offers online payment, complaint registration, power outage information, and bill history.
• Helpline: 1912

2. HESCOM (Hubli Electricity Supply Company Limited)

Serves the North-Western districts of Karnataka.

• Official Payment Portal: HESCOM Quick Payment or HESCOM Official Website
• Key Features: Quick Payment by Account ID, View Account ID details, Complaint registration, New connection status.
• Helpline: 1912 or 1800-425-1033

3. GESCOM (Gulbarga Electricity Supply Company Limited)

Serves the North-Eastern districts of Karnataka.

• Official Payment Portal: GESCOM Official Website (Online Services) or GESCOM Quick Payment
• Key Features: Online Bill Payment, Complaint registration, New Service Connection Application, Status tracking.
• Helpline: 1912

4. MESCOM (Mangalore Electricity Supply Company Limited)

Serves the coastal and Malnad regions of Karnataka.

• Official Payment Portal: MESCOM Official Website (Quick Payment)
• Key Features: Quick Payment by RR Number, View Last Online Payment Status, New Connection, Name Change, Tariff Change.
• Helpline: 1912 or 1800-425-1917
• WhatsApp: +919483041912

5. CESC (Chamundeshwari Electricity Supply Corporation Limited - Mysuru)

Serves the Southern districts of Karnataka, including Mysuru.

• Official Payment Portal: CESC Mysore Official Website (Quick Payment)
• Key Features: Quick Payment by Account ID/Consumer Number, View Last Payment Status, New Connection, Name Change, Tariff Change.
• Helpline: 1912 or 1800-425-1916

Important Information for Consumers

• Consumer ID/RR Number: Always keep your consumer ID or RR Number handy. This is the primary identifier for your electricity connection and is required for all online transactions.
• Payment Confirmation: Retain the payment receipt (downloaded or screenshot) for future reference. In case of any discrepancy, this receipt will be crucial.
• Due Dates: Pay your bills before the due date to avoid late payment charges and potential disconnection.
• Billing Cycle: Most domestic consumers have a monthly billing cycle, while some industrial or commercial connections might have bi-monthly cycles.
• Complaint Registration: All ESCOMs provide facilities for online complaint registration regarding power outages, voltage fluctuations, faulty meters, or billing errors. You can also dial the common helpline 1912.

Key Official Portals:

• BESCOM: https://bescom.co.in/bescom/main/
• HESCOM: https://www.hescom.co.in/hescom/main/
• GESCOM: https://gescom.karnataka.gov.in/english
• MESCOM: https://www.mescom.org.in/
• CESC (Mysuru): https://cescmysore.in/cesc/main/home
• Official Karnataka Government Portal: https://www.karnataka.gov.in/
• Land Services (Relevant): Including JharBhoomi for land records, e-Nibandhan for property registration, and Jharkhand Municipal for property tax payment.

Always use the official websites of the respective ESCOMs for secure and reliable online electricity bill payments.