Overview of Online Bill Payment

The Energy & Power Department, Government of Sikkim, provides a convenient online platform for citizens to pay their electricity bills. This digital service allows you to view your bills, track payment history, and make payments from anywhere, saving you the time and effort of visiting a physical office.

How to Pay Your Electricity Bill Online

Using the Official Consumer Portal

The primary and most reliable method to pay your electricity bill is through the official Consumer Self Service Portal. You can either log in to your account or use the quick pay option without logging in. The process is as follows:

1. Visit the official Consumer Self Service Portal for the Sikkim Power Department. Visit Consumer Portal
2. Locate the "Quick Pay" or "Pay Bill" section on the portal.
3. Enter your Consumer ID or Contract Account Number. This is a unique 9-digit number found on your physical electricity bill.
4. After entering the number, the system will fetch your bill details, including the current amount due and any arrears.
5. Select your preferred payment method from the available options (debit card, credit card, net banking, or UPI) and complete the transaction.
6. Once the payment is successful, save or print the receipt for your records.

Alternative Payment Methods

Using Mobile Payment Applications

In addition to the official website, you can also pay your electricity bill through popular mobile payment applications like PhonePe, Paytm, and Google Pay. The steps are similar across these apps:

• Open the respective mobile app and go to the "Bill Payments" or "Recharge & Pay Bills" section.
• Select "Electricity" and choose "Sikkim Power" as your electricity board.
• Enter your Consumer ID or Contract Account Number.
• The bill amount will be displayed, and you can proceed to pay using the app's payment options.

Important Information & Contact

Billing and Customer Service

Ensure you have your Consumer ID ready before attempting to pay online. If you have any billing queries, complaints, or need a new connection, you can use the same official portals. For direct communication, contact information for the department is available on their website.

Visit Power Dept. Official Site